Green Park Pharma UK Ltd is committed to protecting and respecting your privacy. This Privacy Policy (Policy) explains how we collect, use and look after your personal data.

This Policy, together with our website terms and conditions (Terms), applies to personal data we collect through www.greenparkpharma.com (Website) and in the course of our business with customers, healthcare professionals, suppliers and other contacts. Our employees receive separate information about how we handle their data.

We process personal data in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003, as amended by the Data (Use and Access) Act 2025 (together, the Legislation).

 

Who we are

The controller of your personal data is Green Park Pharma UK Ltd, Chi An Lorell, Aerohub Business Park, St Mawgan, Newquay, Cornwall, England, TR8 4RZ. Our company registered number is 14334779 and our ICO registration number is ZB863854.

If you have any questions about this Policy or your personal data, please contact us at info@greenparkpharma.com or write to us at the address above.

Information we collect
Information you give us. When you contact us through the Website, by phone or email, or work with us as a customer or supplier, you may give us your name, organisation, job title, contact details and the content of your correspondence.

Information we collect when you visit the Website. This may include your IP address, browser and device type, the pages you visit and how you use the Website. Some of this is collected through cookies.

Information from other sources. We may receive business contact information from your organisation, our business partners or publicly available professional sources.

How we use your information

We use your information to respond to your enquiries, to manage our relationships with customers, suppliers and partners, to send you occasional updates about our products and services where you are a professional contact, and to keep the Website and our systems secure. We rely on our legitimate interests for this processing, having considered and balanced this against your rights - these are activities the law specifically recognises as legitimate interests, including direct marketing and network security. Where the law requires your consent instead, such as some marketing to individuals, we will ask for it, and you can withdraw it at any time.
We also use your information to understand how the Website is used and improve it, with your consent through our cookie banner, and to meet our legal and regulatory obligations.

Cookies

We use Google Analytics and CRM cookies to understand how visitors use the Website. When you first visit, our cookie banner lets you choose which cookies to accept, and you can change your choice at any time.

Sharing your information

We only share your information where needed, with trusted service providers who help us run our business (such as website hosting, IT, CRM and Google Analytics), our professional advisers, and regulators or authorities where the law requires it. If we sell or buy any business or assets, your information may be shared with the prospective buyer or seller. We never sell your personal data.
Where your information is stored

Our CRM data is held in the European Union, which the UK recognises as providing an adequate level of protection. Google Analytics may process some data in the United States, where it is protected under the UK Extension to the EU US Data Privacy Framework.

How long we keep your information

We keep personal data only for as long as we need it. As a guide, we keep enquiries for 2 years, business and supplier records for 6 years after the relationship ends, and website analytics data for 14 months. If you ask us not to send you updates, we keep a short record so we can respect that choice.

Keeping your information secure

We take appropriate technical and organisational steps to protect your personal data, and we expect our service providers to do the same.

Your rights

You have the right to access, correct or delete your personal data, to restrict or object to how we use it, to ask us to transfer it, and to withdraw consent where we rely on it. You can also ask us to stop sending you marketing at any time. We do not make decisions about you based solely on automated processing that produce legal or similarly significant effects.

To exercise any of these rights, please contact us at info@greenparkpharma.com. There is no charge, and we will respond within one month.

Complaints

If you are unhappy with how we have handled your personal data, please let us know by email, post or any other way that suits you. We will acknowledge your complaint within 30 days, look into it, and let you know the outcome as soon as we can.

If you remain unhappy, you can contact the Information Commissioner's Office (ICO) at www.ico.org.uk or on 0303 123 1113.

Other websites

The Website may link to other websites, which have their own privacy policies. We are not responsible for their content or practices.

Children

The Website is not intended for children under 13, and we do not knowingly collect their personal data.

Changes to this Policy

We may update this Policy from time to time and will post any changes on this page.

​